If the product you have received is defective or damaged or if you have received the wrong product, the product can be exchanged within three days upon your receipt of the product. 

There are no returns and refunds after your have received the product: we only offer exchanges. 

We do not offer refund or exchanges if the customer simply experiences a change of mind. 

For exchanges of defective products, Dollstown pays for shipping. 

For exchanges of non-defective products, the customer pays for shipping.